Product Updates

What we've shipped recently.

A running log of improvements across Workflow Map, Living SOPs, Bottleneck Radar, Handoff Tracker, Automation Radar, and Weekly Review.

Recently shipped

  1. Weekly Review

    Weekly Review: clearer suggested fixes and one-click adoption

    The Monday memo now ranks suggested fixes by the operational pressure they relieve, and lets you turn any line into an SOP edit, a handoff tweak, or a tracked bottleneck without leaving the review.

    • Suggested fixes ordered by repeated-question and stuck-handoff signals
    • Promote a suggestion to an SOP revision, a handoff rule, or a bottleneck in one click
    • Saved reviews keep a permanent record of what was accepted and what was deferred
  2. Automation Radar

    Automation Radar: impact-vs-effort scoring on every suggestion

    Each automation idea now ships with an impact and effort estimate, the workflow it belongs to, and the signal that produced it. Nothing runs automatically — every suggestion is reviewed before it leaves the radar.

    • Impact / effort labels on every suggestion
    • Direct link from a suggestion to the workflow step it would change
    • Snooze, dismiss, or convert into a tracked improvement
  3. Handoff Tracker

    Handoff Tracker: clarity tools and missing-context warnings

    Every handoff now declares what the receiving role needs before it can be marked complete. Handoffs missing context are flagged before they create silent rework downstream.

    • Required-context list on every handoff template
    • Risk badges (on track / due soon / stuck) tied to handoff age and missing fields
    • Workspace-wide view of every open handoff, grouped by receiver
  4. Templates

    Template library: nine new operating templates

    Drop-in starting points covering the operational moments small teams hit most often. Adapt them in an afternoon and version them inside Living SOPs.

    • Client onboarding, vendor routing, and refund-approval workflows
    • Sales-to-CS handoff and asset-routing handoff templates
    • Quality checklist and escalation-rules SOP starters
  5. Bottleneck Radar

    Bottleneck Radar: severity tuning and root-signal explanations

    Every flagged bottleneck shows the signals that produced it — repeated questions, stuck handoffs, missing SOP coverage — so you can decide what to fix first without guessing.

    • Severity recalculated on every workspace change
    • Root-signal panel on each bottleneck (no black-box scoring)
    • Resolved bottlenecks now feed the workspace Calm Score
  6. Living SOPs

    Living SOPs: review cycles and version notes

    SOPs now carry an explicit owner, a review cadence, and a per-revision changelog. Reviews due within seven days surface in the Ops Room.

    • Owner + cadence on every SOP
    • Per-revision notes (what changed, who approved)
    • “Needs review” status surfaced in the Ops Room and Weekly Review

Earlier this quarter

  1. Workflow Map

    Workflow Map: step health, weak-point tags, and faster import

    The Workflow Map redraws around per-step health, owner clarity, and weak-point tagging. Importing a workflow from notes or a CSV runs in a single pass.

    • Per-step health pill (healthy / unclear / stuck)
    • Weak-point tags (no SOP, no owner, manual handoff) feed the Bottleneck Radar
    • Single-pass import from pasted notes, CSV, or a Markdown SOP file
  2. Trust

    Trust controls: workspace-scoped RLS and last-owner protection

    Foundational access work shipped across every operating table — workspace-scoped Row Level Security, role-based permissions, and protection against demoting the last Owner.

    • Workspace-scoped Row Level Security on workflows, SOPs, bottlenecks, handoffs, and reviews
    • Owner / Admin / Member / Viewer roles enforced on every mutation
    • Confirmation dialogs on every destructive action

Want the next update first?

Open a workspace and the Weekly Review surfaces operational improvements as they ship.

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