Question 1

Is Smooth Rise a project management tool?

Accepted Answer

No. Project tools track tasks. Smooth Rise maps how work moves between people, where it gets stuck, and how to clean it up. You can keep your task tracker and add Smooth Rise on top.

Question 2

Can Smooth Rise replace our SOP docs?

Accepted Answer

For most small teams, yes. Living SOPs replace static Notion / Google Docs SOPs by tying them to real workflows, owners, and review cadences — so they stop going stale the moment they're written.

Question 3

Does Smooth Rise spy on employees?

Accepted Answer

No. We do not track keystrokes, screens, or activity. We only store what your team explicitly enters: workflows, SOPs, bottlenecks, and reviews. There is no employee surveillance layer.

Question 4

Can we use it without AI integrations?

Accepted Answer

Yes. AI suggestions are a layer on top, not the foundation. Every core feature — workflow mapping, SOPs, bottlenecks, handoffs, weekly review — works fully without any external AI provider connected.

Question 5

Can we cancel or get a refund?

Accepted Answer

Yes. Cancel any time from Settings → Billing. Monthly plans run through the end of the current period; new annual plans are refundable in full within 14 days. Full details on the Return & Refund Policy page.

Question 6

Can we export our data?

Accepted Answer

Yes, on every plan. Workspace data exports as JSON from Settings → Data & privacy at any time. Scale plans add scheduled exports and audit-friendly formats.

Question 7

Is it for agencies, startups, or service teams?

Accepted Answer

Smooth Rise is built for any small operational team — agencies, SaaS startups, consulting firms, ecommerce, customer success, and internal ops. Anywhere work moves between people, Smooth Rise fits.

Pricing for the stage of chaos you're in.

Before you pick a plan